Privacy Policy

Your Privacy Matters to Us

At NexLawn Santa Cruz Artificial Grass, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We only collect information that helps us provide better service to you.

Information We Collect

When you contact us for a quote or schedule service, we collect basic information like your name, phone number, email address, and property address. We may also collect details about your project, such as the size of the area you want covered, specific preferences for turf type, and any special requirements. If you fill out a contact form on our website, we collect the information you provide in that form.

Our website may automatically collect technical information like your IP address, browser type, and pages you visit. This helps us understand how people use our site and improve the user experience.

How We Use Your Information

We use your information to provide you with quotes, schedule installations, communicate about your project, and follow up after completion. Your contact information helps us reach you with updates, answer your questions, and ensure you are satisfied with our work.

We may also use your information to send you helpful tips about artificial grass maintenance or inform you about new services we offer. You can opt out of these communications at any time by contacting us or clicking the unsubscribe link in any email we send.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes using secure systems for storing data and limiting access to your information to employees who need it to do their job. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell your personal information to anyone. We may share your information with trusted partners who help us operate our business, such as payment processors or scheduling software providers. These partners are required to keep your information confidential and use it only for the purposes we specify.

We may also disclose your information if required by law, such as in response to a court order or government request, or to protect our rights and property.

Cookies and Tracking

Our website may use cookies, which are small files stored on your device that help us recognize you when you return to our site. Cookies help us understand how you use our website and improve your experience. You can disable cookies in your browser settings, but this may affect how our website works for you.

Third-Party Links

Our website may contain links to other websites, such as manufacturers of the turf products we install. We are not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies before providing them with any personal information.

Your Rights and Choices

You have the right to access the personal information we have about you and request corrections if it is inaccurate. You can also request that we delete your information, although we may need to keep certain records for legal or business purposes. To exercise these rights, simply contact us using the information below.

Children's Privacy

Our services are not intended for children under 18, and we do not knowingly collect information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the updated policy on our website and update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us at (831) 461-3741 or email us at info@santacruzturfsolutions.com. We are here to address any concerns you may have.